A brand new open letter from Angela Hession, Twitch’s vice chairman of worldwide belief and security, particulars the corporate’s method to creating its streaming platform a extra harmonious place, most notably the deletion of hundreds of thousands of bots in an try to stem the location’s hate raid epidemic.
“In the past 12 months, we launched some of the most powerful tools yet to help make Twitch as safe as possible for as many people as possible,” Hession writes. “We also introduced several landmark policies that help protect the community against new and evolving threats of all kinds.
“However, in that same time, our community experienced some of the most vicious attacks ever seen against streamers,” Hession continues, “particularly streamers of color, members of the LGBTQIA+ community, and military veterans. This kind of behavior has no place on Twitch and we know there’s more we can do to protect our community.”
The absurdity of placing pushback against military recruitment on the identical stage because the persistent harassment of Black and queer people apart, Hession goes on to elucidate a few of the steps Twitch has taken towards these objectives. The largest contain the removing of greater than 15 million bots used to unfold poisonous messages in stream chat and suing those responsible for hate raids. Twitch expects that quantity to develop regardless of implementing phone number-verified chat privileges and new tools for detecting suspicious users.
Hession’s letter additionally reiterates Twitch’s dedication to imposing the off-service misconduct policy the location launched final April. If utilized accurately, this could preserve people liable for essentially the most heinous offenses (loss of life threats, exploitation of kids, and so on.) off Twitch and probably defend customers from having that form of abuse follow them to and from different social media platforms.
2022 plans embrace enhancements to the person reporting and appeals course of, updates to how streamers can use suspicious person info, and extra.
“As I mentioned, safety is not an end state,” Hession provides. “There is so much more to come. We’ll continue to listen to and gather more of your feedback, roll out new policies and products, and share consistent updates around our progress.”